Return Policy

Return & Refund Policy

At SJC Gallery, we want you to love your purchase! If you’re not completely satisfied, we offer a hassle-free return policy to ensure your confidence in shopping with us.

📅 Return Window

• First 14 Days: Free returns (100% refund)

• Day 15 to Day 30: Returns accepted with a 50% refund

📦 Return Eligibility

To qualify for a return:

✔ The item must be unused, in original condition, and in its original packaging

✔ A receipt or proof of purchase is required

✔ Items must be returned within the time frames listed above

💰 Refund Process

• If your return is within the first 14 days, we will issue a full refund to your original payment method.

• If your return is between 15-30 days, you will receive 50% of the item’s purchase price back.

• Refunds will be processed within 5-7 business days after receiving your return.

🚚 How to Start a Return

1. Email us at SJCxInfo@gmail.com with your order number and reason for return.

2. We’ll provide return instructions and a shipping label (if applicable).

3. Ship the item back, and we’ll process your refund once it arrives.

📌 Non-Returnable Items

• Final sale or custom items cannot be returned.

• Any items that show signs of use, damage, or missing parts not due to our error may not qualify for a refund.

If you have any questions, feel free to contact us at SJCxInfo@gmail.com. We appreciate your support and hope you enjoy shopping with us!